What should I do if I receive an error message?
If you are trying to checkout or view your shopping cart, and are receiving a site error, please clear your cache and cookies. Then, completely close your browser and re-open it. If you are still receiving an error message, please email firstname.lastname@example.org, call 800-336-1977, or utilize our online chat feature.
Cookie blockers and privacy extensions are not recommended to use with our website.
For most browsers, clearing the cache/cookies option is located in the upper right of the browser. For a mobile device, select the browser under Settings to clear cache/cookies.
Edge - Click on the three buttons in the upper right of the browser > History > Clear history. Click on the Clear button with cookies and cache checked.
Firefox - Click on the three lines (hamburger) in the upper right of the browser > Library > History > Clear recent history. Click the OK button with cookies and cache checked.
Chrome - Click on the three buttons in the upper right of the browser > More Tools > Clear browsing data. Click on the Clear Data button with cookies and cache checked.
Safari - Click on Safari in the upper left of the browser > Clear History. Click on the Clear History button.
Internet Explorer - Internet Explorer is not a recommended browser to use with our website.