What should I do if I receive an error message?


If you are trying to checkout or view your shopping cart, and are receiving a site error, please clear your cache and cookies. Then, completely close your browser and re-open it. If you are still receiving an error message, please email

For most browsers, clearing the cache/cookies option is located under the Tools menu.

Internet Explorer (PC) - Go to Tools - Internet Options - under Browsing History select Delete. Check the Temporary Internet files and Cookies checkboxes. Click the Delete button then click the OK button.

Firefox (PC) - Go to Tools - Clear Recent History. Under the Time range to clear, select Everything. Click on the Details arrow and only check Cookies and Cache, then click the Clear Now button.

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